Dr. Griffin respects the privacy, confidentiality, and dignity of every patient, caregiver, website visitor, and healthcare service user. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, request an appointment, contact us, share medical concerns, read our blogs, view testimonials, or use our urology-related healthcare services. This Privacy Policy applies to information collected through https://drgriffin.in/, appointment forms, phone calls, WhatsApp communication, email enquiries, clinic visits, and other service-related interactions. By using our website or services, you agree to the terms of this Privacy Policy.
We may collect personal, medical, and technical information necessary to provide healthcare services and manage appointments. This may include your name, contact details, date of birth, medical history, diagnostic reports, treatment records, communication details, billing information, and website usage data. Information is collected only for legitimate healthcare, administrative, operational, and legal purposes.
The information collected is used to schedule appointments, provide consultations, support diagnosis and treatment planning, maintain medical records, communicate with patients, process payments, improve healthcare services, enhance website functionality, and comply with applicable legal and regulatory requirements. We use personal information only for purposes directly related to patient care and service delivery.
Medical records and health-related information are treated as highly confidential. Such information may include consultation notes, diagnostic reports, prescriptions, surgical details, reproductive health records, kidney-related reports, and other treatment information. We use this information solely for healthcare delivery, follow-up care, legal compliance, and patient support services.
Our website may display patient testimonials, reviews, educational stories, images, or videos. Any content voluntarily shared by patients may be used for informational, educational, or awareness purposes with appropriate consent where required. Patients may contact us at any time if they wish to modify or remove such content.
The health information, blogs, videos, and educational resources published on our website are intended for general awareness and informational purposes only. They should not be considered a substitute for professional medical advice, diagnosis, or treatment. Patients are encouraged to consult a qualified healthcare professional for personalized medical guidance.
Our website may use cookies and similar technologies to improve user experience, analyze website performance, enhance security, and understand visitor behavior. These technologies help us maintain website functionality and optimize content for users. Visitors may modify their browser settings to control or disable cookies if preferred.
When you contact us through phone calls, WhatsApp, email, or online booking platforms, your information may be processed through third-party communication services. These channels are used only for appointment management, patient communication, and healthcare-related services. We recommend avoiding the sharing of highly sensitive medical information through unsecured communication channels.
We do not sell, rent, or commercially trade your personal information. Information may be shared only when necessary with healthcare providers, hospitals, diagnostic laboratories, specialists, service providers, or regulatory authorities involved in patient care, operational support, or legal compliance. Any disclosure is limited to the minimum information required for the specific purpose.
We implement reasonable administrative, technical, and organizational safeguards to protect personal and medical information from unauthorized access, misuse, disclosure, alteration, or loss. While we strive to maintain strong security measures, no electronic system or online platform can guarantee absolute security.
Personal and medical information is retained only for as long as necessary to provide healthcare services, maintain patient records, support ongoing treatment, fulfill legal obligations, and manage administrative requirements. Information may be securely archived, anonymized, or deleted when it is no longer required, subject to applicable laws and healthcare record retention requirements.
Subject to applicable Indian laws, you may have certain rights regarding your personal information. These rights may include requesting access to the personal information maintained by us, seeking correction of inaccurate, incomplete, or outdated information, and requesting deletion of personal information where legally permissible. You may also withdraw consent for communication or processing activities that rely on your consent, although such withdrawal may be subject to medical record retention requirements, legal obligations, or regulatory requirements. Where permitted under applicable law, you may nominate another individual to exercise your data rights on your behalf in the event of incapacity or death. Additionally, you may contact us at any time to raise concerns, submit grievances, or request information regarding our privacy practices, data handling procedures, or the processing of your personal information.
Our website and services are intended for patients, caregivers, and adult users. If medical care is requested for a minor, information must be provided by a parent, guardian, or legally authorised caregiver. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.
Our website may include links to third-party platforms such as Google Maps, Instagram, YouTube, WhatsApp, external booking platforms, hospitals, or healthcare resources. We are not responsible for the privacy practices, security, or content of third-party websites. Users should review the privacy policies of external platforms before sharing information.
If you contact us or share your details, we may send service-related updates, appointment information, health awareness content, or clinic communication. You may opt out of promotional or non-essential communication by contacting us. Medical, appointment, billing, or legal communication may still be sent where necessary.
Users are responsible for providing accurate and complete information, especially when sharing symptoms, medical history, reports, medication details, allergies, or previous treatment records. Incorrect or incomplete information may affect appointment management, consultation quality, or treatment planning.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, healthcare practices, website features, technology, or operational processes. Updated versions will be posted on this page with the revised effective date. Continued use of the website or services means you accept the updated Privacy Policy.
For privacy-related questions, correction requests, deletion requests, consent withdrawal, or grievance redressal, contact:
Dr. Griffin M
Website: https://drgriffin.in/
Email: ray.rio.clinic@gmail.com
Phone: +91 98405 19139
Address: No. 14/31, First Street, Sait Colony, Egmore, Chennai – 600 008
Plot No. B1, Block A, 12th Cross Street, Ranga Reddy Garden, Neelankarai, Chennai – 600 115
